Policy

Shipping Policy

Last updated:

All orders are fulfilled and dispatched through trusted third-party courier partners. Every product is carefully packed and handled to ensure it reaches you in perfect condition — whether it's a single personalised gift or a bulk corporate order.

Shipping is handled by reputed third-party logistics providers. Every product undergoes a quality check before dispatch. Packages are securely wrapped to prevent damage in transit. You will receive a shipping confirmation email with tracking details once dispatched.

Processing Time: Since all our products are custom-made to order, most orders are processed and dispatched within 3–7 business days after order confirmation. Shipping dates are updated once your order is processed — our team will reach out within 24 hours to confirm timelines.

We currently ship across India. International shipping is available on request — please contact us at info@xyzdigilab.com before placing your order.

If your order arrives damaged, please email us at info@xyzdigilab.com within 48 hours of delivery with photos. We will resolve it promptly.

Have a question about this policy?

We're happy to clarify anything. Reach us at info@xyzdigilab.com — we respond within 24 hours.